Privacy Policy

Who we are

Copywriting Union LLC ("Copywriting Union," "we," "us") operates copywritingunion.com and provides copywriting services. Our registered address is 2838 Harrison Ave, Cincinnati, OH 45211, USA. We're registered in the State of Ohio (Ohio Secretary of State entity number 4718326; EIN 88-4102775). This policy explains what personal information we collect through the site, why, and what choices you have about it.

Information we collect

We collect information you give us directly:

• Contact details — name, email address, phone number, company name — submitted through the enquiry form on Contact or at checkout.
• Billing details — billing address, city, state, ZIP code — submitted at checkout.
• Project information — details you share about your project in a brief, an enquiry, or during a call.
• Payment information — our checkout uses a demonstration payment flow that does not transmit or store card numbers, expiry dates, or CVC codes anywhere, including to us. If we move to a live payment processor in the future, that processor — not Copywriting Union — will handle and store card data under its own privacy terms, which we'll link from this page.

We also collect limited technical information automatically when analytics is enabled (see Cookies & analytics below): pages visited, approximate location at the city or region level, device and browser type, and referring site.

How we use it

We use the information above to: respond to enquiries; process and fulfil orders; deliver the copywriting services you've purchased; send order and project communications, including kickoff scheduling, drafts, and revision requests; and, if you've consented to analytics, understand how visitors use the site so we can improve it. We do not use your information for automated decision-making that produces legal or similarly significant effects.

Cookies & analytics

The site uses two categories of cookies:

• Necessary — required for the site to function, for example keeping your cart contents and your cookie preference itself. These load automatically and can't be turned off.
• Analytics — Google Analytics 4, used to understand aggregate visitor behavior. This only loads after you actively accept it through the cookie banner or the Cookie Policy's preference panel. If you reject or don't respond, no analytics script loads and no analytics data is sent. See the Cookie Policy for the full category breakdown and how to change your choice at any time.

How we share information

We don't sell personal information. We share it only with: service providers who help us operate the site or deliver services, under confidentiality obligations — for example hosting and, if enabled, analytics providers; professional advisors, such as legal or accounting, where necessary; and law enforcement or other parties where required by law or to protect our rights. If we adopt a live payment processor, that processor will receive payment details directly from you, not from us.

Data retention

We keep contact, billing, and project information for as long as needed to deliver services, meet accounting and tax obligations, and resolve any disputes — generally no longer than 7 years after a project concludes, unless a longer period is required by law. You can ask us to delete information sooner; see Your rights below.

Your rights

Regardless of where you're located, you can ask us to: access the personal information we hold about you; correct inaccurate information; delete your information, subject to legal retention requirements; and stop using your information for a specific purpose. Ohio doesn't currently have a comprehensive consumer privacy statute, but we honor these requests as a matter of policy for every visitor. To exercise any of these, email support@copywritingunion.com. We'll respond within 30 days.

Security

We use reasonable technical and organizational measures to protect the information we hold, including transmitting the site over HTTPS and never storing payment card data. No method of transmission or storage is perfectly secure, and we can't guarantee absolute security.

Children's privacy

This site and our services are directed at businesses and professionals, not children. We don't knowingly collect personal information from anyone under 16. If you believe a child has provided us information, contact us and we'll delete it.

Visitors from outside the US

copywritingunion.com is operated from the United States and governed by US law. If you're visiting from the EU, UK, or elsewhere outside the US, your information will be transferred to and processed in the United States, which may have different data protection laws than your home jurisdiction. By using the site, you consent to that transfer.

Changes to this policy

We may update this policy as our practices or the law change. The "Last updated" date at the top reflects the most recent revision. We encourage checking back periodically.

Contact us

Questions about this policy or your information: support@copywritingunion.com, or Copywriting Union LLC, 2838 Harrison Ave, Cincinnati, OH 45211, USA.